B2Broker continues to improve the mobile version of B2Core to deliver customers the most comprehensive CRM experience on iOS systems. So, here is the latest update to the B2Core iOS app, version 1.24, which brings several crucial additions and improves the app’s functionality.
Following the recent v1.23 release, which primarily focused on refining the user interface and visual design, this new version introduces a new “Services” section, integration with Zendesk, and upgraded IB Module reports.
New services section: Everything on a single screen
B2Core iOS now has a brand-new Services menu that simplifies finding supported services such as Trading, Finance, Helpdesk, and IB. Users can easily rearrange the widgets on the menu using the easy drag-and-drop feature. Additionally, the section offers a sneak peek at upcoming new services.
Integration of Zendesk
Following the integration of Zendesk—a premier customer service platform leveraging AI technology—into the web version of B2Core, this feature has now been expanded to the iOS app. Zendesk offers ticketing, live chat, and AI tools to support client interactions. Users can access the Helpdesk feature through the Profile section and seamlessly jump into Zendesk directly from the app without requiring additional authorisation.
Comprehensive reports on client IB activity and rewards
B2Broker has added the Clients section to the IB Room of the B2Core iOS, expanding upon the capabilities of the previously released IB module. Users may now get detailed statistics about their Direct and Sub-IB clients who have signed up through their referral links. These reports include the total trading volumes of each client as well as any rewards earned from their referral activity.
Additionally, the IB Room now delivers comprehensive reports on rewards deposited into users’ wallets, with all transaction details accessible at a single tap. This feature improves rewards management and gives consumers total control over their earnings. Conveniently, the Rewards section of the IB module is located at the bottom.
Last remarks
The B2Core team is dedicated to continuously improving the platform’s mobile version. Upcoming updates will include savings modules, bonuses, and more. The team is committed to bringing the mobile app on par with the web version, ensuring customers can access all essential functionality from any device. So, stay tuned for more exciting updates!
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